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Stuck in preparing automatic Repair - HP Support Community - - Discussion InfoHow to automatically repair Windows 8 using Automatic Repair - Question Info
Hi there. Earlier this week my wife woke up to find her laptop had restarted overnight possibly thanks to a Windows update, I'm not totally sure with the blue Automatic Repair screen and the message "Your PC did not start correctly" and will no longer boot into Windows 10 She'll get the spinning circle at the HP splash screen before the computer blinks off then comes back on with Preparing Automatic Repair.
We then get the options to either Restart or Advanced Options. Selecting Restart just starts the process all over again. I've run the HP Diagnostics and every single test has passed without a problem.
I also ran Chkdsk and sfc scannnow, which both found no problems. The Startup Repair logfile tells me that each test completed successfully and ends with: "Root cause found: Startup Repair has tried several times but still cannot determine the cause of the problem" HP Recovery Manager : These options give the same results as previous methods above.
I've also used DISM via the command prompt to apply the kb msu, which has made no difference. Is there anything I can do to make Win10 start again? We really don't want to have to do a repair installation since my wife has installed quite a lot of programs over the years and despite my continued insisting hasn't run a backup or created Restore discs. If we DO have to go down that road, I know we'll lose any programs she's installed, but will we also lose any folders created on the C: drive?
Thanks for any help. Seem like this is regarding to their new technologies against HDD. I'm still waiting for their solution on this. You can refer to below link for more info about this. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
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All forum topics Previous Topic Next Topic. New member. Message 1 of 4. HP Recommended. Operating System: Microsoft Windows 10 bit. Earlier this week my wife woke up to find her laptop had restarted overnight possibly thanks to a Windows update, I'm not totally sure with the blue Automatic Repair screen and the message "Your PC did not start correctly" and will no longer boot into Windows 10 She'll get the spinning circle at the HP splash screen before the computer blinks off then comes back on with Preparing Automatic Repair.
The Startup Repair logfile tells me that each test completed successfully and ends with: "Root cause found: Startup Repair has tried several times but still cannot determine the cause of the problem" HP Recovery Manager : These options give the same results as previous methods above.
Tags 2. Level Message 2 of 4. Was this reply helpful? Yes No. Level 2. Message 3 of 4. Notepad running doesn't mean that Windows is partially running. My Windows partition was wiped and I could still open notepad from cmd. It can be that the Windows partition is completely corrupted or wiped. So no chance of recovering any installed programs.
Message 4 of 4. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". By using this site, you accept the Terms of Use and Rules of Participation.
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